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PACM

Is CMDB and configuration management a current topic in your organization? In this comprehensive training, we cover the planning and implementation of service asset and configuration management as well as CMDB from various perspectives. Participants not only gain theoretical knowledge but also a collection of new methods and tools for applying best practices within their organization.

Digital Service Catalog

Are you contemplating your service portfolio, its management, or service and product catalogs within your organization? Or maybe you're pondering service lifecycle management? The DSC training is an extensive introduction to service and customer-oriented thinking, service design, and the structured management of service information.

Trainings include

  • One-day or half-day customer-specific training
  • Trainings can be delivered either in a classroom or an online format.
  • The one-day training can be optionally split into two half-day sessions
  • The training includes a download code for high-quality training materials
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“Good and comprehensive training delivered in a understandable package with interesting way of presenting things”

Training attendee

Justin Group Oy | 2024